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6 100% online courses
Target your needs -
Expert instruction
Award winning script training -
24/7 access
Learn on your schedule
Open the customer up to your entire inventory
Each script culminates in setting a solid appointment
Deliberately designed to not allow callers to opt out of providing their name and phone number
Basic Telephone Skills
Basic Training
Script Theory • Incoming Sales Call Scripts • Unsold Showroom Traffic Scripts
- 13 Lessons
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BDC Telephone Skills - Sales
BDC Sales Telephone Training
Script Theory • Phone Up Scripts • Unsold Showroom Traffic Scripts • Owner Retention Scripts • Referral / Lead Generation Scripts • Database...
- 45 Lessons
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Basic Telephone Skills
Introduction to Telephone Scripts
Handing out scripts without training doesn't make a rep a telephone expert. First they need to understand how and why scripts work.
- 1 Lessons
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Intermediate Telephone Skills
Intermediate Training
Script Theory • Price Shopper Script • Base Price / Specific Colour Scripts • Call Back Price Objection Script • Trade Call Scripts • Miss...
- 22 Lessons
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Advanced Telephone Skills
Advanced Training
Script Theory • Past / Orphan Customer Scripts • Lease and Finance Retention Scripts • Referral Scripts • Service Records Script • Voice M...
- 20 Lessons
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