Online courses
Basic Training
Script Theory • Incoming Sales Call Scripts • Unsold Showroom Traffic Scripts
- 13 Lessons
- 00:45:52
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BDC Sales Telephone Training
Script Theory • Phone Up Scripts • Unsold Showroom Traffic Scripts • Owner Retention Scripts • Referral / Lead Generation Scripts • Database...
- 45 Lessons
- 02:29:54
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Introduction to Telephone Scripts
Handing out scripts without training doesn't make a rep a telephone expert. First they need to understand how and why scripts work.
- 1 Lessons
- 00:06:52
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Intermediate Training
Script Theory • Price Shopper Script • Base Price / Specific Colour Scripts • Call Back Price Objection Script • Trade Call Scripts • Miss...
- 22 Lessons
- 01:10:20
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BDC Service Telephone Training
Script Theory • Missed Appointment Script • Service R.O. Script • Recall Script • Delinquents Script • Campaign / Promotion Script • Voice...
- 15 Lessons
- 00:38:59
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Advanced Training
Script Theory • Past / Orphan Customer Scripts • Lease and Finance Retention Scripts • Referral Scripts • Service Records Script • Voice M...
- 20 Lessons
- 01:07:17
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